Privacy Policy

PRIVACY NOTICE
Last Updated: May 20, 2025

Thank you for choosing to be part of our community at Hause Associates, LLC, doing business as Nestago ("Nestago", "we", "us", or "our"). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about this notice or our practices, please contact us at reservations@nestago.com.

This Privacy Notice describes how we collect, use, and safeguard your information when you visit our website, https://www.nestago.com ("Website"), and when you use our services ("Services"). Please read this notice carefully. If you disagree with any part of this policy, you should discontinue use of our Services.

What Information Do We Collect?
How Do We Use Your Information?
Will Your Information Be Shared With Anyone?
Do We Use Cookies and Other Tracking Technologies?
Do We Use Google Maps Platform APIs?
Is Your Information Transferred Internationally?
What Is Our Stance on Third-Party Websites?
How Long Do We Keep Your Information?
How Do We Keep Your Information Safe?
Do We Collect Information From Minors?
What Are Your Privacy Rights?
Controls for Do-Not-Track Features
Do California Residents Have Specific Privacy Rights?
Do We Make Updates to This Notice?
How Can You Contact Us About This Notice?
How Can You Review, Update, or Delete the Data We Collect From You?

1. WHAT INFORMATION DO WE COLLECT?

Automatically Collected Information
When you visit our Website, we may automatically collect certain information, such as your IP address, device type, browser characteristics, referring URLs, time zones, and activity on the Website. This data is used to maintain the security and functionality of our Website and to understand usage trends.

We may also use cookies and similar technologies for analytics, personalization, and advertising.

Personal Information You Provide
This may include:

Contact details (e.g., name, email, phone number)
Property information
Communications and feedback
Testimonials or reviews
Mobile numbers used for SMS communications (see below)

2. HOW DO WE USE YOUR INFORMATION?

We use your personal information for various purposes including:

To manage user accounts and communications
To respond to inquiries and provide customer service
To send updates, marketing, or promotional materials (if opted-in)
To maintain Website security and prevent fraud
To post testimonials with consent
To comply with legal obligations

SMS/Mobile Use: If you opt-in to receive text messages, we use your number for notifications or updates related to your reservations or inquiries.
Mobile opt-in data will not be shared with third parties.

3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?

We do not sell your personal data. We may share your data in these cases:

With your consent
To comply with legal obligations
With third-party service providers who assist in website hosting, analytics, or communications
In the event of a business transfer (e.g., merger or acquisition)

4. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?

Yes. We use cookies and similar tools to collect and store information. For more information on how to control cookies, please review your browser settings or our Cookie Policy (if available).

5. DO WE USE GOOGLE MAPS PLATFORM APIS?

Yes, we use Google Maps Platform APIs to enhance the experience on our Website. Your use of Google Maps is subject to Google’s Terms of Service and Privacy Policy.

6. IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?

Information may be processed or stored in countries outside your own. We take appropriate safeguards to protect your data in compliance with applicable laws.

7. WHAT IS OUR STANCE ON THIRD-PARTY WEBSITES?

We are not responsible for third-party websites linked on our Website. Please review the privacy policies of any third-party site before submitting personal data to them.

8. HOW LONG DO WE KEEP YOUR INFORMATION?

We retain your information only as long as necessary for the purposes described in this policy, or as required by law. When we no longer need your data, we securely delete or anonymize it.

9. HOW DO WE KEEP YOUR INFORMATION SAFE?

We implement reasonable organizational and technical safeguards. However, no internet transmission is 100% secure. Use the Website at your own risk and be mindful of sharing sensitive data.

10. DO WE COLLECT INFORMATION FROM MINORS?

No. We do not knowingly collect data from anyone under the age of 18. If we learn that data from a minor has been collected, we will delete it promptly.

11. WHAT ARE YOUR PRIVACY RIGHTS?

Depending on your location, you may have the right to:

Access or update your personal data
Delete your data
Withdraw consent to data processing
File a complaint with your local data protection authority

To exercise these rights, contact reservations@nestago.com.

12. CONTROLS FOR DO-NOT-TRACK FEATURES

We currently do not respond to DNT signals due to the lack of an industry standard. If this changes, we will update this policy.

13. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?

Yes. Under the California Civil Code ("Shine the Light" law), you may request information regarding the disclosure of your personal data for marketing purposes. Email us at reservations@nestago.com for such requests.

If you're under 18 and have an account with us, you may also request the removal of content you posted.

14. DO WE MAKE UPDATES TO THIS NOTICE?

Yes. We may update this Privacy Notice periodically. Changes will be noted by the “Last Updated” date above. Significant changes may be communicated by email or notice on the Website.

15. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

Email: reservations@nestago.com
Mail:
Hause Associates, LLC (dba Nestago)
6547 N. Academy Blvd
Colorado Springs, CO 80918
United States

16. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?

To access, update, or delete your personal data, please contact us via the information above. We respond to verified requests within 30 days.